1. How do you rate overall Service Experieance at the workshop?
2. Where you attended promtly when you came to the workshop?
3. Do you think that our service supervisor could understand your problems fully?
4. Did our service sipervisor provide information on exact nature of problem?
5. Was your vehicle ready at the date and time promised by service supervisor?
6. How do you rate explanation give by service supervisor of work done on your vehicle?
7. Are you satisfied with the quality of work done on your vehicle?
8. How do you rate the quality of washing and polishing of your vehicle?
9. Were the charges of service and repairs
10. Are you happy with basic amenities such as drinking water, toilet etc. provided in this facility?
11. Will you revisit & recommend this service center to your friends?
12. Attended supervisor Name
WELCOME YOUR VALUABLE COMMENTS & SUGGESTIONS
CUSTOMERS DETAILS