Dyuthi Mysore Hero

An extended warranty, sometimes called a service agreement, a service contract, or a maintenance agreement, is a prolonged warranty offered to consumers. The extended warranty may be offered by the warranty administrator, the retailer or the manufacturer.

Warranty Period Model Wise

MODEL	Option I	Option II	Option III
100 cc	12 months/10,000 kms*	24 months/20,000 kms*	36 months/30,000 kms*
Pleasure	12 months/12,000 kms*	24 months/24,000 kms*	36 months/36,000 kms*
Core I	12 months/15,000 kms*	24 months/30,000 kms*
Core II	12 months/15,000 kms*	24 months/30,000 kms*
Karizma	12 months/15,000 kms*	24 months/30,000 kms*	36 months/40,000 kms*

PRICING FOR 100 CC MODELS & PLEASURE

100 C.C + PLEASURE
OPTION I		OPTION II		OPTION III
UPTO 90 DAYS	WITHIN 91-365 DAYS	UPTO 90 DAYS	WITHIN 91-365 DAYS	UPTO 90 DAYS	WITHIN 91-365 DAYS

WARRANTY COST

250

280

295

355

435

465

DLR. MARGIN

100

105

SALESMAN INC.

COST TO CUSTOMER

330

370

385

455

550

585

PRICING FOR KARIZMA

KARIZMA
OPTION I		OPTION II		OPTION III
UPTO 90 DAYS	WITHIN 91-365 DAYS	UPTO 90 DAYS	WITHIN 91-365 DAYS	UPTO 90 DAYS	WITHIN 91-365 DAYS

WARRANTY COST

330

360

420

450

495

545

DLR. MARGIN

100

105

SALESMAN INC.

COST TO CUSTOMER

410

450

510

550

610

665

PRICING FOR CORE 1 AND CORE 2

CORE 1 / CORE 2
OPTION I		OPTION II
UPTO 90 DAYS	WITHIN 91-365 DAYS	UPTO 90 DAYS	WITHIN 91-365 DAYS

WARRANTY COST

370

410

455

510

DLR. MARGIN

100

105

SALESMAN INC.

COST TO CUSTOMER

460

510

630

PARTS COVERED

S.NO.	PART NAME	CATEGORY	APPLICABLE MODELS
S.NO.	PART NAME	CATEGORY	100 cc	125 cc	150 cc	Karizma	GLAMOUR PGM - FI	Pleasure
1	ACG ASSY. / FLYWHEEL COMP.	ELECTRICAL	ü	ü	ü	ü	ü	ü
2	ARM ,VALVE ROCKER	ENGINE	ü	ü	ü	ü	ü	ü
3	ARM COMP.SHIFT DRUM STOPPER	ENGINE	ü	ü	ü	ü	ü	ü
4	BAR COMP.SIDE STAND. (FOR BREAKAGE ONLY)	FRAME	ü	ü	ü	ü	ü	ü
5	BEARINGS (FOR CONSEQUENTIAL FAILURES ONLY)	ALL	ü	ü	ü	ü	ü	ü
6	BODY COMP. FRAME (FOR BREAKAGE ONLY)	FRAME	ü	ü	ü	ü	ü	ü
7	BODY SET	ENGINE	ü	ü	ü	ü	ü	ü
8	BOSS DRIVE FACE	ENGINE	ü	ü	ü	ü	ü	ü
9	CALLIPER SUB ASSY. R. FRONT	FRAME	ü	ü	ü	ü	ü	ü
10	CAM CHAIN KIT	ENGINE	ü	ü	ü	ü	ü	ü
11	CAM SHAFT HOLDER	ENGINE	ü	ü	ü	ü	ü	ü
12	CAM, SHAFT COMP.	ENGINE	ü	ü	ü	ü	ü	ü
13	CAP ASSY.NOISE SUPRSR.	ELECTRICAL	ü	ü	ü	ü	ü	ü
14	CAP COMP.FUEL TANK	FRAME	ü	ü	ü	ü	ü	ü
15	CARBURETTOR ASSY./ CARBURETTOR PARTS	ENGINE	ü	ü	ü	ü	ü	ü
16	CASE COMP. TRANSMISSION	FRAME	ü	ü	ü	ü	ü	ü
17	CASE.LH / RH. FR.BOTTOM	FRAME	ü	ü	ü	ü	ü	ü
18	CHAIN CASE UPPER / UNDER	FRAME	ü	ü	ü	ü	ü	ü
19	COCK ASSY.,FUEL	FRAME	ü	ü	ü	ü	ü
20	COIL ASSY. IGNITION	ELECTRICAL	ü	ü	ü	ü	ü	ü
21	CONTACT ASSY. NEUTRAL	ENGINE	ü	ü	ü	ü	ü	ü
22	CONTACT ASSY.CHANGE SW.	ELECTRICAL	ü	ü	ü	ü		ü
23	COVER COMP. L. CRANK CASE	ENGINE	ü	ü	ü	ü	ü	ü
24	COVER COMP.,R.CRANKCASE	ENGINE	ü	ü	ü	ü	ü	ü
25	COVER CYL.HEAD	ENGINE	ü	ü	ü	ü
26	COVER L.CYL.HEAD.SIDE	ENGINE	ü	ü	ü	ü	ü	ü
27	COVER, L. RR. CRANKCASE	ENGINE	ü	ü	ü	ü	ü	ü
28	CRANKCASE COMP. R.	ENGINE	ü	ü	ü	ü	ü	ü
29	CRANKCASE COMP.L.	ENGINE	ü	ü	ü	ü	ü	ü
30	CRANKSHAFT COMP	ENGINE	ü	ü	ü	ü	ü	ü
31	CUSHION ASSY. RR. / DAMPER (FOR LEAKAGE & BEND ONLY)	FRAME	ü	ü	ü	ü	ü	ü
32	CYL.SUB.ASSY.FR.BREAK MASTER	FRAME	ü	ü	ü	ü	ü
33	CYLINDER, COMP	ENGINE	ü	ü	ü	ü	ü	ü
34	DISK,FR.BRAKE	FRAME	ü	ü	ü	ü	ü
35	DRUM,GEARSHIFT	ENGINE	ü	ü	ü	ü	ü
36	EXCITOR COIL	ELECTRICAL	ü
37	FACE COMP.DRIVE	ENGINE						ü
38	FACE COMP.MOVABLE DRIVE	ENGINE						ü
39	FACE SET DRIVEN	ENGINE						ü
40	FACE SET MOVABLE DRIVEN	ENGINE						ü
41	FAN COVER COMP.	ENGINE						ü
42	FORK GEARSHIFT	ENGINE	ü	ü	ü	ü	ü
43	FUEL,METER COMP.	ELECTRICAL	ü	ü	ü
44	GEAR COMP. KICK DRIVEN	ENGINE						ü
45	GEAR COMP.FINAL	ENGINE						ü
46	GEAR KICK IDLE STARTER	ENGINE			ü
47	GEAR PRIMARY DRIVE	ENGINE	ü	ü	ü	ü	ü
48	GEAR REDUCTION	ENGINE	ü	ü	ü	ü	ü	ü
49	GEAR, COMP.,STARTER	ENGINE	ü	ü	ü	ü	ü
50	GEARS, MAIN SHAFT, COUNTER SHAFT	ENGINE	ü	ü	ü	ü	ü	ü
51	GRIP, REAR (FOR BREAKAGE ONLY)	FRAME	ü	ü	ü	ü	ü	ü
52	GUIDE,IN / EX VALVE	ENGINE	ü	ü	ü	ü	ü	ü
53	HARNESS WIRE	ELECTRICAL	ü	ü	ü	ü	ü	ü
54	HEAD COMP. CYLINDER	ENGINE	ü	ü	ü	ü	ü	ü
55	HORN COMP.	ELECTRICAL	ü	ü	ü	ü	ü	ü
56	HUB / PANEL FRONT/REAR WHEEL (FOR CASTING CRACK ONLY)	FRAME	ü	ü	ü		ü
57	INJECTOR ASSY. FUEL	ENGINE					ü
58	INSULATOR COMP.THROTTLE BODY	ENGINE					ü
59	KEY SET / SWITCH ASSY.COMB. & LOCK	ELECTRICAL	ü	ü	ü	ü	ü	ü
60	LAMP COIL	ENGINE	ü
61	LCD COMP.	ELECTRICAL		ü			ü
62	LID COMP.FUEL TANK	FRAME	ü
63	LIFTER ASSY.,TENSIONER	ENGINE		ü	ü	ü	ü	ü
64	LINK SUB ASSY.ENG.HANGER	FRAME						ü
65	METER ASSY. COMBINATION / LOCK SET	ELECTRICAL	ü	ü	ü	ü	ü	ü
66	MOTOR, ASSY STARTER (EXCEPT BURNT OUT CASES)	ELECTRICAL	ü	ü	ü	ü	ü	ü
67	MUFFLER COMP.EXHAUST	FRAME	ü	ü	ü	ü	ü	ü
68	OUTER COMP.,CLUTCH / STARTER CLUTCH	ENGINE	ü	ü	ü	ü	ü	ü
69	PANEL SUB COMP. FRONT BRAKE	FRAME						ü
70	PIN PISTON	ENGINE	ü	ü	ü	ü	ü	ü
71	PINION ASSY.STARTER	ENGINE						ü
72	PIPE FR. FORK / ASSY. L/R / FORK COMP. FRONT	FRAME	ü	ü	ü	ü	ü	ü
73	PIPE, STEERING HANDLE (FOR PLATING DEFECT ONLY)	FRAME	ü	ü	ü	ü	ü	ü
74	PISTON	ENGINE	ü	ü	ü	ü	ü	ü
75	PISTON PIN CLIP	ENGINE	ü	ü	ü	ü	ü	ü
76	PLATE COMP. DRIVE	ENGINE						ü
77	PLATE L COVER	ENGINE						ü
78	PLATE RAMP	ENGINE						ü
79	PLATE, GEARSHIFT	ENGINE	ü	ü	ü	ü	ü
80	PULSER COIL	ENGINE	ü
81	PUMP ASSY. OIL	ENGINE	ü	ü	ü	ü	ü	ü
82	RATCHET / PINION KICK STARTER	ENGINE	ü	ü	ü	ü	ü
83	RATCHET STARTER	ENGINE						ü
84	REGULATOR RECT.COMP.	ELECTRICAL	ü	ü	ü	ü	ü	ü
85	RELAY COMP.START,DLX	ELECTRICAL	ü	ü	ü		ü	ü
86	RELAY COMP.WINKER	ELECTRICAL	ü	ü	ü	ü	ü	ü
87	RIM WHEEL / ALLOY WHEEL	FRAME	ü	ü	ü	ü	ü	ü
88	RING SET PISTON	ENGINE	ü	ü	ü	ü	ü	ü
89	ROD CONNECTING	ENGINE	ü	ü	ü	ü	ü	ü
90	ROTOR NEUTRAL SWITCH	ELECTRICAL	ü		ü	ü
91	ROTOR,OIL	ENGINE	ü	ü	ü	ü	ü	ü
92	SEAL VALVE STEM	ENGINE	ü	ü	ü	ü	ü	ü
93	SENSOR ASSY.THROTTLE	ELECTRICAL			ü
94	SENSOR ASSY.T-OIL	ELECTRICAL						ü
95	SENSOR COMP.BANK ANGLE	ELECTRICAL						ü
96	SENSOR UNIT COMP	ELECTRICAL						ü
97	SHAFT DRIVE	ENGINE
98	SHAFT, ROCKER ARM	ENGINE	ü	ü	ü	ü	ü	ü
99	SPEED SENSOR ASSY.	ELECTRICAL		ü		ü	ü	ü
100	SPEEDOMETER COMP / METER ASSY.	ELECTRICAL	ü	ü	ü	ü	ü	ü
101	SPINDLE COMP.,GEARSHIFT	ENGINE	ü	ü	ü	ü	ü	ü
102	SPINDLE KICK STARTER	ENGINE	ü	ü	ü	ü	ü	ü
103	SPRINGS / RETAINER/ WASHERS/ CIRCLIPS (FOR CONSEQUENTIAL FAILURES ONLY)	ALL	ü	ü	ü	ü	ü	ü
104	SPROCKET CAM / TIMING	ENGINE	ü	ü	ü	ü	ü	ü
105	STAND COMP.MAIN (FOR BREAKAGE ONLY)	FRAME	ü	ü	ü	ü	ü	ü
106	STATOR COMP.	ELECTRICAL	ü	ü	ü	ü	ü	ü
107	SWING ARM COMP.	FRAME	ü	ü	ü	ü	ü
108	SWITCH ASSY FR.STOP	ELECTRICAL	ü	ü	ü	ü	ü	ü
109	SWITCH ASSY RR STOP	ELECTRICAL	ü	ü	ü	ü	ü
110	SWITCH ASSY THROTTLE	ELECTRICAL		ü		ü
111	SWITCH ASSY. LIGHTING	ELECTRICAL	ü	ü	ü	ü	ü	ü
112	SWITCH ASSY. WINKER	ELECTRICAL	ü	ü	ü	ü	ü	ü
113	SWITCH ASSY.STARTMAG.	ELECTRICAL	ü	ü	ü	ü	ü	ü
114	SWITCH, UNIT DIMMER	ELECTRICAL						ü
115	SWITCH, UNIT HORN	ELECTRICAL						ü
116	SWITCH, UNIT START	ELECTRICAL						ü
117	TANK SET FUEL (FOR LEAKAGE ONLY)	FRAME	ü	ü	ü	ü	ü	ü
118	UNIT ASSY. FUEL / FUEL PUMP	ELECTRICAL	ü	ü	ü	ü	ü	ü
119	UNIT COMP.C.D.I. / DIGITAL CDI	ELECTRICAL	ü	ü	ü	ü		ü
120	UNIT COMP.PGM-FI/IGN						ü
121	VALVE ASSY AIR SUCTION	FRAME	ü	ü	ü	ü	ü	ü
122	VALVE INLET / EXH.	ENGINE	ü	ü	ü	ü	ü	ü

PARTS COVERED ARE APPLICABLE AS PER MODELS SPECIFICATION/FEATURES AND ARE SUBJECT TO CHANGE

EXTENDED WARRANTY SHALL NOT APPLY TO

Any Hero Motorcycle on which all free & paid services as given in the owner’s manual have not been carried out from Hero Authorized Service Center’s.
Normal maintenance service required including without limitation oil and fluid changes, headlight alignment, fastener re-tightening, wheel balancing, wheel alignment, carburetor adjustments, ignition timing and valve clearance or such other adjustments.
Normal wear and tear components that is, Bulbs, Fasteners / Shims / Washers, Oil Seal, Rubbers/Plastic or Glass Components, Gaskets, Rubber tubes & hoses, Spark Plug, All burnt & tampered parts, Oil filter, Air filter, Tire, Tube, Brake Shoe/Pad, Brake Drum, Seat, Luggage Box, Winker bulb, Head light Assy. & Tail light Assy., Battery, Tools, Labels & Emblems, Inner Box & Sari step.
All those parts, which are not mentioned in the Parts Covered List.
If recommended Engine Oil / Lubricants are not used or if they are not replaced at the recommended interval.
Parts of the vehicle that have been subjected to Misuse, Accident, Negligence
Treatment or which have been used in conjunction with parts and equipment not manufactured or recommended for use by HHML if in the sole judgment of HHML, such use prematurely affects the performance and reliability of the vehicle.
Parts of the vehicle that have been altered or modified or replaced in unauthorized manner, and which in the sole judgment of HHML affect its performance and reliability.
Premature wear of Engine parts such as cylinder, piston, valves, and bearings due to adulteration of petrol / fuel
The vehicle that has not been serviced by HHML Authorised Dealer/ SSP / ARD as per the service schedule or which have not been operated or maintained in accordance with instructions mentioned in the owners manual.
The vehicles used for a competition or race and/or for attempting to set up any kind of record
Any natural wear and tear including without limitation ageing etc.
Insignificant defects, which do not affect the functions of the two-wheeler including without limitations, sound vibration and fluid seepage.
Any two-wheeler on which parts or accessories not approved by HHML has been used.
Any repair or replacement required as a result of accident or collision damage.
Warranty shall cease to operate in case of an accident on parts affected by the accident.

Note

The interval from the purchase date to the first service and the intervals between services there after, must not exceed the stipulated mileage or time by more than 250 kms. or 15 days whichever is earlier. This time allowance is to assist the Two-Wheeler owner to ensure that the services are completed at the correct intervals. If any circumstances prevent the service being carried out at the correct time, CWI must be informed immediately by recorded delivery.
Failure to maintain and prove that the above service Schedule has been complied with will invalidate Extended Warranty.

Terms and Conditions

Extended Warranty does not apply to Two-Wheelers used for hire/leasing/rally or used for any kind of timed competition or race.
Extended Warranty Plan has no surrender value, no refund of cost is available, and it cannot be cancelled.
Services must be completed at the correct time/s and mileage/s. Customer must retain all the service invoices and relevant receipts. Failure to service the Two-Wheeler in accordance with the manufacturer's recommended service schedule will render the Extended Warranty invalid.
The mileage quoted in no way guarantees the true distance covered by the Two-Wheeler, and is indicated only as a guide to when servicing is due. Failure to maintain the odometer, mileage recorder in working order or disconnecting it or tampering with it will invalidate Extended Warranty.
No liability will be accepted for damage caused by neglect, corrosion, Intrusion of foreign or deleterious matter, lack of servicing, over heating, freezing or abuse by the continued use of the Two-Wheeler after a fault has become evident or for consequential loss on the failure of parts not covered under Extended Warranty.
No liability will be accepted for any failure due to wear and tear, components incorrectly fitted, or faulty or defective at the time of sale, or faulty manufacture /design and alterations /modifications from the manufacturer's specification.
All Disputes/differences regarding claim settlement, arising for whatsoever reason shall be subject to jurisdiction of Delhi courts only.

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