1. Have been welcomed when you entered the showroom? *
2. Did the sales executive enquire upon your visit to the showroom? *
3. Did the sales executive inform you about the technical details related to the bike colour availability and schemes? *
4. Was the sales executive polite and respectful towards you? *
5. Was a Test ride provided to you? *
6. Was the model and the colour of your choice available in the showroom? *
7. Has the finance executive informed you about all the various financial schemes available? *
8. Did the finance executive do the necessary changes to the scheme to suit your needs. *
9. Was the finance documentation process easy and quick? *
10. Have you been informed about the Hero passport programme? *
11. Have you been informed about the warranty, ride safety programme and free services? *
12. Was the bike delivered to you on schedule? *
13. Are you happy with the facilities provided in the showroom? *
14. Would you recommend the showroom to your friends? *
WELCOME YOUR VALUABLE COMMENTS & SUGGESTIONS
CUSTOMERS DETAILS